Hawaii Blaisdell Box Office to offer show refunds
Beginning Wednesday, May 6, 2020, the Hawaii Blaisdell Center Box Office will offer limited hours for refunds for tickets purchased at the Hawaii Blaisdell Box Office. Cash or credit card refunds will be available for all shows which have been canceled, postponed, or rescheduled due to the shutdown of Blaisdell.
Refunds for Hall and Oates will be available only through May 31, (or ticket buyers have the option to hold onto their tickets which will be valid for the October 23 performance). Refunds for the LIT AF: Martin Lawrence events are available until a new date is announced.
Other shows will allow refunds up to 14 days prior to the rescheduled performance date. Please remember that if you choose to hold onto your tickets, they will be valid for entry on the rescheduled date of the show.
For canceled shows only
Credit card purchases will automatically be refunded to the buyer’s credit card. Refunds for cash purchases must be done at the Hawaii Blaisdell Box Office. For all cash refunds, original tickets must be presented.
Starting Wednesday, May 6, 2020, the Hawaii Blaisdell Box Office will be open from 8 a.m. to 12 p.m. every Tuesday, Wednesday, and Thursday until the end of May to refund tickets purchased at the Box Office for rescheduled, postponed or canceled shows. There will be no sales at this time.
As of May 1, 2020, refunds for Ticketmaster purchases have begun. Please visit your Ticketmaster account online for refunds.
There is an option to request your refund by emailing [email protected] or by calling 808-768-5252. Please visit www.blaisdellcenter.com for more detailed information and for the latest updates.
When visiting the Hawaii Blaisdell Box Office, you must comply with Honolulu Mayor Kirk Caldwell’s Emergency Order regarding wearing a non-medical grade face covering and following social distancing requirements.
