Mayor Caldwell wants everyone to get tested

Honolulu Mayor Caldwell told eTurboNews today that now is the time for everyone to get tested.

Surge testing is not based on indicators on how someone feels, , but an attempt to understand where the virus is spreading .

Just five days into the COVID-19 program for 60,000 tests to be conducted in Honolulu and paid for by the US Government, the surge testing program on Oahu failed for about 1,000 people from the Kaneohe They have been told they have to retake the test due to a mislabeling error.

Mayor Caldwell explained today what happened and shared a letter that went out to the 1000 residents affected by the mistake.

Dear XXXX,

Unfortunately, your specimen arrived at the laboratory without any matching identifiers. Because of this, the laboratory cannot process your test. 

Next Steps
We are working with eTrueNorth to schedule a special “retest” event for all affected individuals. Within the next 48 hours, you will be notified of the special testing location and times. You will not need to take any action to reschedule your test or reprint a voucher. We will send you a notification once those details are available.

If you would like to get retested at a time or location other than the special retest event, please feel free to do so.  This retesting initiative is being offered as an option.

Why Retest
A retest is the best way to confirm whether or not you are infected. We will provide you details on the special time and location of your retest as soon as they are available. In the meantime, please also see the below information on what to do while awaiting test results. 

Instructions While Awaiting Test Results
Symptoms of Coronavirus
If You Are Sick

Thank you, be safe,

COVID-19 Support Team